WE PROVIDE A FULL REFUND UP TO 36 HOURS BEFORE THE TOUR DATE MINUS A 5% CREDIT CARD FEE THAT WE INCUR. NO PORT, NO PAY POLICY (CRUISE PASSENGERS ONLY) If during your sailing, your cruise ship is not able to make port as scheduled due to weather conditions, mechanical failure, or other unforeseen circumstances, we will issue you a 100% refund of your money less a 5% credit card fee that we incur. If your ship is changing itinerary, and will port on a different date than originally scheduled, please call us or email us right away so we can make the necessary arrangements to reschedule your excursion.